Terms of service

Important Information Regarding Masterclasses:
All Masterclasses begin promptly at 9:00am. Make sure to allow enough time to arrive at least 15-minutes prior to the start of class time. This will give time to get comfortable, submit any last-minute items, and allow for all students to be seated for the start of class. If a late arrival is anticipated, please inform the instructor. Class location is subject to arrangements made prior to booking.

Copyright, Training Manuals & Intellectual Property: 
All NanoGlow Academy training materials, including – but not limited to – online training, self-paced or classroom training manuals, and training exercises are protected by copyright, and cannot be used by any other party without the express permission of NanoGlow Academy or NanoGlow European Cosmetics Academy. LLC. 

NanoGlow Academy is the author of and is therefore entitled to own the copyrights and intellectual property derived therefrom training manuals, downloadable forms, books, films, lectures, online courses, curriculum, and any other copyrighted materials of any and all nature or kind and in any and all format developed by Izabela Lachowicz and/or NanoGlow Academy and/or NanoGlow European Cosmetics Academy, LLC. 

Any replication of course materials, forms, manuals, training courses, or any intellectual property gained from NanoGlow Academy for any reason may be subjected to legal action. Should any training materials be lost during the duration of the course, NanoGlow Academy is not responsible or obligated to provide an additional training manual. Should NanoGlow Academy choose to provide an additional manual, it may be subject to a fee. 

Documentation, Pre-Coursework, Post-Coursework & Certification: 
Any and all courses requiring submission of pre-coursework, all documents must be submitted prior to the start of class. All courses requires the completion of a Bloodborne Pathogens Certification course. It is the student responsibility to complete any required pre-coursework issued by NanoGlow Academy. Any students failing to complete and submit the required pre-coursework will be dropped from the course with no refund given. 

If, for some reason, the instructor feels like work completed by the student is sub-par and does not meet the industry beginner standards, the instructor has the right to refuse to award certification. The student may choose to further be training and education to meet industry beginner standards. Post-coursework may be required to achieve the final certification. 

Dress Code:
Medical scrubs or business casual attire is heavily suggested. Closed-toed shoes MUST be worn. ABSOLUTELY NO open-toed sandals or flip-flops will be allowed. All black clothing is suggested: 

Rules & Regulations Regarding Masterclass: 
Due to insurance liability and safety regulations, no one is allowed into the classroom in the students’ company other than the students’ models; no unattended children are allowed. Guests under 18 years old may stay unattended in the waiting area. Models must be at least 18 years of age to participate and must sign a waiver provided by NanoGlow. 

There is a no cell phone policy as a courtesy to other students and faculty. NanoGlow Academy asks that all students and models turn off or silence all cellular devices. In the case of an emergency, the waiting room will be available for cell phone use. Cell phone use is allowed for before and after pictures of models ONLY. 

Lunch break is one hour. All students are to arrive back promptly to ensure the class will resume on time without disturbances. It is the responsibility of all students to clean their individual stations at the end of each day of training and throw away any garbage accrued throughout the day. 

Online Products Return Policy: 
All sales are final if the product was used. Exchanges will be offered if products remain unused and is in the original packaging. NanoGlow Academy stands behind its high-quality products and believes in good customer service. If a damaged item is received, please contact customer service at info@nanoglowacademy.com for assistance. 

All items will be shipped within 2-3 business days so long as the product is in stock. Items out of stock will be back-ordered and shipped as soon as it arrives. 

NanoGlow Academy makes every effort to accurately display the colors, features, specifications, and details of the products available on the Site. However, there is no guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and electronic displays may not accurately reflect the actual colors and details of the products. All products are subject to availability, and NanoGlow Academy cannot guarantee that items will be readily in stock. NanoGlow Academy reserves the right to discontinue any products at any time for any reason. Prices for all products are subject to change. 

Purchases and Payments: 
We accept the following forms of payment: 

American Express 

Clients agree to provide current, complete, and accurate purchase and account information for all purchases made via the Site. Clients further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so transactions may be completed, and contact clients as needed. 

Sales tax will be added to the price of purchases as deemed necessary. NanoGlow Academy may change prices at any time. All payments shall be in U.S. dollars. 

Clients agree to pay all charges at the prices presently in effect at the time of purchase and any applicable shipping fees. Clients authorize NanoGlow Academy and its affiliates to charge client’s chosen payment provider for any such amounts upon placing a purchase order. 

NanoGlow Academy reserves the right to correct any errors or mistakes in pricing, even if payment has been requested and/or received. NanoGlow Academy reserves the right to refuse any order placed through the Site. NanoGlow Academy may, at its sole discretion, limit, or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. NanoGlow Academy reserves the right to limit or prohibit orders that, in its sole judgment, appear to be placed by dealers, resellers, or distributors. 

Student-Granted Permissions: 
Students grant NanoGlow European Cosmetics Academy LLC, NanoGlow Academy, its representatives, affiliates, and employees the right to take photographs and/or video footage of students and students’ property in connection with the above-identified subject. Students authorize the NanoGlow Academy to use and publish the videos and/or photos in print and/or electronically. Students agree that the NanoGlow Academy may use such photographs of students with or without the student’s name for any and all lawful purpose.

With the acceptance of this purchase you are accepting NanoGlow European Cosmetics Academy LLC Terms and Conditions and waiving your right to any legal disputes of charges, product returns or requests for Credit Card charge backs. Should you incur any issues with your order, please contact us immediately at info@nanoglowacademy.com or call us at (561) 355-9528 and we will be happy to assist. 

The products sold on the NanoGlow Academy website are to be sold to and used by adults ages, 18-years or older and are not intended to be administered on women who are pregnant or breast-feeding. Patients with known hypersensitivity to lidocaine or to amide-type local anesthetics. Patients who have a history of Streptococcus diseases or have known to be hypersensitive to main ingredients. Do not use products on patients who have a serious allergic reaction or a history of anaphylaxis or patients who have a coagulation disorders. Avoid applying any products or administering any services to patients who associate with a treatment such as laser therapy, chemical peeling or dermabrasion or on patients who have an inflammatory and/or infectious problems, specifically in or around the specified treatment area.

Please note that if you should have any concerns regarding a product or treatment, please speak directly with a Medical Professional.

Please note that if you should have any concerns regarding a product or treatment, please speak directly with a Medical Professional.